Privacy Policy

1. Information We Collect

At JetBlok Studio, we collect information that you provide directly to us when you:

• Fill out our contact form
• Communicate with us via email, phone, or WhatsApp
• Request a consultation or quote
• Use our website and interact with our services

This information may include:

• Name and contact information (email, phone number)
• Company or business details
• Project requirements and preferences
• Browser type, IP address, and usage data (via analytics)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver services you've requested
• Send project updates and communications related to our services
• Improve our website and user experience
• Analyze usage patterns and optimize our services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., hosting providers, email services, analytics)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale, or transfer of our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Improve website performance and user experience

You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

6. Third-Party Services

Our website may integrate with third-party services such as:

• Cloudflare (hosting and CDN)
• Google Analytics (website analytics)
• Email service providers

These services have their own privacy policies and we encourage you to review them.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time

To exercise these rights, please contact us at +61 431 242 326 or via WhatsApp.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were last made. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Phone: +61 431 242 326
• WhatsApp: +61 431 242 326
• Location: Perth, Western Australia